Yesterday, Seth Godin took on Malcolm Gladwell over his review of Chris Anderson's new book, Free: The Future of a Radical Price. He said, "Malcolm is wrong." He went on to support Anderson's view that information will eventually be free, and that's a good thing. Wow, an intellectual battle brews!
The Twitter-sphere lit up, because it was a battle of the giants (mr blog versus mr mega-best seller). I tweeted that I would read both party's posts on Anderson's book, then step in. And I intend to, eventually.
Along the way, I was tripped up by something Anderson says in Free:
“In the digital realm you can try to keep Free at bay with laws and locks, but eventually the force of economic gravity will win.” To musicians who believe that their music is being pirated, Anderson is blunt. They should stop complaining, and capitalize on the added exposure that piracy provides by making money through touring, merchandise sales, and “yes, the sale of some of [their] music to people who still want CDs or prefer to buy their music online.” (snipped from Gladwell's review).
This is wrong at several levels.
Today I had lunch with the head of business affairs at a major record label. He told me about the new deal structure for recording artists and something called "360 deals." A 360 deal is when the record company controls and participates in records, touring and merchandise. This means that artists are only getting a slice of touring and merch. So, the idea that you give away the record and make it up on touring and T-shirts starts to crack, as the artist will not make enough to have a quality standard of living.
Furthermore, even if the artist were to get 100% of the touring/merch revenue, it isn't scalable or passive like record sales or paid downloads. For touring, there are only so many days you can play, and decreasing margins due to rising insurance costs, fuel, etc. For merch, the artist usually has to front production costs, hold inventory and except for the biggest ones, usually treat it like promotion. Now we are back to square one, again.
Finally, an artist can offer their music via MySpace (streaming, non downloadable) or through variations (live, remixes, etc.), generate interest and PR and STILL get paid via iTunes or Amazon. So making the product free isn't the only way to promote your music.
Anderson never takes any of these points into account, and the first one (360 deals) is clearly a research oversight on his part. 360 deals are common place and will eventually expand into affiliate or social media generated income for bands, etc.
Here's my final thought: It is up to the recording artist to make their music free, not some kid that decides to steal it and pass it around to his friends (offsetting sales via paid download). Radiohead decided to give away their CD a few years ago, and it led to great results. But it was their decision, not the public's. Seth Godin gave away The Idea Virus, and it was a moderate income/platform generator at the time. But it was his decision.
How would Anderson feel if someone obtained a digital (PDF) copy of The Long Tail and gave it away via Twitter, etc.? Pretty pissed off, I'd guess. I guarantee his publisher would unleash a legal team on the offenders and exert great energy getting the links taken down.
Why? A PDF of a book reads wonderfully on the Kindle's, especially the newest model. And transferring them from your computer to your Kindle DX is just the right price -- free.
It would not be hard for anyone to get their hands on an unedited PDF of Anderson's new book, give it away and then tell him he should be happy because he can still make money with paid speaking gigs and DVD sales. I don't think he'd be very happy with it, because he wouldn't earn back his advance for his publisher - and his future advances would shrink accordingly.
(Why is a book's PDF easy to come by? Literary agents and publishers now send PDF versions of books to foreign publisher's for potential licensing deals. Many of these publishers have less than perfect track records of business ethics. Also, others see these PDFs including: publisher staff, publicists, book marketing consultants, independent copy editors, etc.)
I believe that ideas and unpackaged (amateur) content should be free. Well produced ($$$$), easy to buy content should be paid for if that's the business model of the content producer. Free may be the price for non-essential web services and blog posts by aspiring content producers, but the argument should not extend over all digitizable information.
I'm not saying that Godin or Gladwell are right or wrong. Anderson is wrong in one regard, but I still plan to read the entire book and comment on his bigger idea. Meanwhile, MP3 pirates of the world, you are still thieves.
"The Long Tail" I think was very poignant. The challenge the music industry had/has is not recognizing the shift and therefore fighting the tide. Recognize that a shift is going on and figure out how to move your business model with it rather than assume you can stand against it. And, please understand that suing your own customers is not a wise business decision. Instead find the value you offer in the new model and to loosley quote Tim Sanders, "innovate, don't react".
Posted by: Dress Shoes | October 06, 2011 at 07:04 PM
Bravo for a great post. I believe that there is a place for free information in the world.
However, the world I am referring to is one in the future where everything is free (info, food, healthcare, transportation, shelter, etc) - in essence, a world built upon a different model than the one of today.
Until then, I agree with you. Multi-tiered information is fair - some stuff for free (for a variety of reasons, business-wise, morally, etc) with high-end stuff still being sold at a reasonable rate as defined by the value-added potential to the receiver.
Posted by: lesbian bondage | September 14, 2011 at 05:48 AM
I just saw a pdf version on a file sharing service; so the horse is already out of the barn.
Posted by: lesbian bondage | September 14, 2011 at 05:47 AM
"The Long Tail" I think was very poignant. The challenge the music industry had/has is not recognizing the shift and therefore fighting the tide. Recognize that a shift is going on and figure out how to move your business model with it rather than assume you can stand against it. And, please understand that suing your own customers is not a wise business decision. Instead find the value you offer in the new model and to loosley quote Tim Sanders, "innovate, don't react".
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The challenge the music industry had/has is not recognizing the shift and therefore fighting the tide.
Posted by: generic viagra | March 10, 2010 at 10:32 AM
Obviously a little while after you wrote this, just 5 days later on 6th July, Anderson did actually release the book for free as a PDF, Google book and even MP3 of the audiobook:
http://www.longtail.com/the_long_tail/2009/07/free-for-free-first-ebook-and-audiobook-versions-released.html
Guess he really does believe in the model...
Posted by: MicroAngelo | September 20, 2009 at 05:01 AM
As an author (one I greatly admire), your perspective is unfortunately predictable on this issue. I also think it's causing you to miss the point: this model you described is on a collision course with culture. Sure, it's in place now, but for how much longer? The problem is that it's entirely based on the nebulous idea of intellectual property rights, an issue that grows more confusing with each passing day. The writing on the wall is clear: the complexity of the legal system + the overabundance of tools and channels for data redistribution = an unavoidable collapse is on the way. Whether it looks like Anderson's "Free" or not remains to be seen. But I think it's safe to say that it won't always look the way you've described it here. Those who don't find a way to adapt will be the real victims ... and it won't be culture that is to blame. I personally have come to believe that the future is one in which data will be free and service and experience will cost a premium price. Of course, this is nothing new. It's actually how the world of commerce began.
[For the record, I purchase my music via downloads mostly through Rhapsody and Amazon. And I rarely ever buy eBooks ... I still prefer the feel of a real book in one hand, and a red ink pen in the other.]
Posted by: Eric Wilbanks | July 28, 2009 at 06:43 PM
I just saw a pdf version on a file sharing service; so the horse is already out of the barn.
Posted by: Paul Ongid | July 22, 2009 at 12:59 PM
Great post Tim. I'm not sure what side I fall on yet (I'm actually working in both sides with different businesses), but I appreciate you pointing out some details apparent when you take the premise further (ex: 360).
-avin
Posted by: Avin Kline | July 07, 2009 at 10:49 PM
Hey Tim,
Bravo for a great post. I believe that there is a place for free information in the world.
However, the world I am referring to is one in the future where everything is free (info, food, healthcare, transportation, shelter, etc) - in essence, a world built upon a different model than the one of today.
Until then, I agree with you. Multi-tiered information is fair - some stuff for free (for a variety of reasons, business-wise, morally, etc) with high-end stuff still being sold at a reasonable rate as defined by the value-added potential to the receiver.
Society isn't mature enough yet to go with an everything free model. :-)
Well done, Tim.
Harry
Posted by: Harry Tucker | July 02, 2009 at 11:11 AM
This is a very interesting topic and I don't think anyone has figured it out yet, but I applaud Anderson for at least "getting it" in terms of recognizing the economic shift. For the record, I haven't read "Free" yet, but "The Long Tail" I think was very poignant. The challenge the music industry had/has is not recognizing the shift and therefore fighting the tide. Recognize that a shift is going on and figure out how to move your business model with it rather than assume you can stand against it. And, please understand that suing your own customers is not a wise business decision. Instead find the value you offer in the new model and to loosley quote Tim Sanders, "innovate, don't react".
Posted by: Tom Henell | July 02, 2009 at 06:34 AM
Great post, Tim. So much to say about this topic, feels like you could go on. Please do.
You lit up Brogan on this as well.
http://www.chrisbrogan.com/i-believe-mark-cuban-is-right/
Posted by: Chris Bonney | July 01, 2009 at 08:29 PM