Eat a lunch that gives you energy and health.
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Eat a lunch that gives you energy and health.
Posted at 12:47 PM in health and wellness | Permalink | Comments (1) | TrackBack (0)
Kicking and screaming, I've entered Twitter world.
Posted at 02:10 PM in Business Trends | Permalink | Comments (0) | TrackBack (0)
I believe that scarcity-think is the root of most unpleasant human behavior.
While we might say that a person has a bad attitude, we should really say that they have a case of Scarcity. When an executive bull barrels over a granny to get on the plane first, he’s just experiencing a perceived scarcity of overhead storage space for his roller bag. When a coworker snipes at you after you’ve received a sales award, she’s not necessarily a jealous person; she’s experiencing a scarcity of recognition. When your partner fails to show up to help you out of a jam, he’s not necessarily uncaring; he’s just wracked with a perceived scarcity of time to deal with his needs. And so on.
Scarcity will complicate you life adding unhappiness, unattractive behavior, conflict and loneliness. You’ll waste precious time scaring yourself with your obsessions of lackism and dread. You talk about what you lack so often, you’ve become a lackey. You are such a crumb counter these days, you’ve become a crummy leader.
The worse is gets the worse it will get, as you go into a tailspin and lose spiritual altitude with each passing day. Unless you find a way out of this, you’ll soon join the rest of the fodder in the ashes.
Scarcity thinking is one of the greatest challenges to your organization today – be it company, church, non-profit or even family. Eric caught his case at work, you can catch it anywhere people create communities of misery (commiserate).
When your people are afraid, and believe that there is not enough to go around, they become ineffective and prone to freak-outs. Fear sets in and the group culture becomes reactive and self-protecting. When scarcity think is prevalent, any change triggers selfish reactions. It’s a quiet as a morgue in your office, these days. Does this sound familiar?
Book me to speak at your next event on this topic. See a preview here.
Posted at 11:03 AM in Abundance | Permalink | Comments (1) | TrackBack (0)
One of the best experiences you create is through customization. One of the worst ones is created through generalization. When we tailor our information, services and products to someone’s individual situation, we make a real connection. I have learned this recently in both my blogging and speaking life. Often, it is easy to generalize a piece of advice with the “your results may vary” type disclaimer. That is not enough. In our new IPOD-individualized experience world, you need to deliver one-of-a-kind services. To do this you must: * Research the audience/client needs, context and desires * Break them down into specific groups (example: sales pros who want to stay on top) * Throw out your general messages and vanilla products and replace them with a set of custom products that can only make sense to the targeted group. You will be surprised how few of these custom products or messages we actually offer. No matter what business you are in, you can apply this to your sales, service or marketing. By customizing, you create a great experience that tells your audience or market that you care enough to listen, learn and adapt to them. Recommended read:
Markets Of One by Pine and Gilmore (who also wrote The Experience Economy and Authenticity)
Posted at 02:15 PM in Business Effectiveness | Permalink | Comments (0) | TrackBack (0)
MySpace is going away quietly.
Posted at 11:02 AM in Business Trends | Permalink | Comments (4) | TrackBack (0)
Today, I had a few minutes to invest in new music.
Posted at 04:19 PM in Music | Permalink | Comments (2) | TrackBack (0)
My grandmother, Billye Coffman, raised me on a farm in eastern New Mexico.
She took me in after my mother abandoned me in a motel room in Odessa TX. At the time, she and her husband were breaking up after twenty years of marriage. Tough stuff. He left us in less than a year. He cleaned out the accounts, ran up the bills and told everyone in town his wife was crazy. A few months after he left, two men came to our house and repossessed the stove and refrigerator. That was the first time I ever saw my grandmother cry.
A few years later, while eating breakfast, she and I saw a mountain of a man walking through our wheat field. He was heading straight for our house. She and I met him halfway in the orchard.
“Can I help you, sir?” she volleyed.
“I pray so, mam,” he confidently replied.
“I need a day’s work and a meal," he continued. "I’ve been walking for over a week, making my way from Oklahoma to my relatives in Winslow, Arizona. I lost everything to a swindler in Tulsa, and all I have is my winning smile.”
Billye agreed to give him a job for the day. She gave him a few tasks only he could perform, such as pruning branches on tall trees, painting the trim on the barn and chopping some kindling. He dove into the chores like a new-hire. I followed him around the entire time, peppering him with questions.
Around noon, Billye brought us two paper plates loaded with franks and ranch style beans, along with some fresh mustard potato salad. He dug into the plate with his plastic fork like it was a steak dinner. Between bites he waxed philosophical.
“Your grandmother is an angel, sent from heaven to have faith in a stranger," he told me. "I’m glad I walked this farm’s way"
At the end of the day, Billye thanked him and paid him in cash. She fished out a twenty dollar bill from her clutch purse, a small fortune to us at the time. She prayed with him, and asked God to find him more work on his way to Arizona. She noticed that his shoes were dogged out, with holes in both soles. She told him to wait as she went to the house and found her deceased father’s barely worn black wing tips.
“There, now you have new shoes for tomorrow,” she said, beaming.
He thanked her, with tears in his eyes. He put his new shoes on and strutted off to the west, carrying his possessions in a pillowcase. My grandmother put her arm around me, and pull me close to her side.
“Today we are rich,” she told me.
And since that day, I’ve never been poor.
Posted at 12:15 PM in Abundance | Permalink | Comments (8) | TrackBack (0)
Posted at 01:08 PM in Business Effectiveness | Permalink | Comments (2) | TrackBack (0)
This is a great week for business readers. Two incredible books were just published and I'm breathless in my praise for them.
Posted at 02:10 PM in Books | Permalink | Comments (1) | TrackBack (0)
Here's an excerpt from my new book, Saving The World At Work:
Many employees spend their entire work life under artificial lights. This situation can affect their moods as well as their performance. A landmark 2003 study for the Environmental Protection Agency by Rensselaer Polytechnic Institute found that natural light improves an employee's vision, function, and productivity, but most important, mood-it wards off depression and alleviates job stress.
In their book Cradle to Cradle, William McDonough and Michael Braungart talk about a new Herman Miller furniture factory that was redesigned with bigger windows and skylights, allowing sunshine to pour into the entire workspace. The employees' mood improved immediately, and so did productivity.
The factory managers noticed a side benefit as well: A number of workers who left for higher wages at a competitor's factory returned in a few weeks. Asked why, they told management they couldn't stand to work in the dark.
You can also make a difference with seating assignments. It's easy enough to move people around, especially in a cubicle environment, so that no employee has to work in 100 percent artificial light for more than a few months at a time.
No matter what your job title, you can effect change. At Aveda, an electrician came across a Web site featuring a new hybrid lighting system developed by Oak Ridge National Labs. Unlike solar power, which transforms sunshine into electricity, the hybrid system pulls sunlight into a rooftop dish and pipes it into the building, spraying it directly into a room while filtering out any harmful rays. The electrician, who was working in a windowless room at the time, thought it was an excellent idea and showed it to his boss, mechanical engineer Jim Gausman. Gausman decided the system would mesh naturally with Aveda's alternative-energy program, so he pitched it to CEO Dominique Conseil, who immediately gave it the green light.
NOTE: I just heard Bidwell Center founder Bill Strickland speak at the Conscious Capitalism conference. With regards to natural light he said, "The cure for spiritual cancer is natural light, fresh flowers and enthusiasm. People are a function of their natural surroundings. Put them in a building that feels like a prison, and they'll behave like prisoners!"
If you've never seen Bill Strickland give his famous slideshow presentation, watch it now! It will change your life and inspire you to help others reach their potential. (Bill Strickland at the TED Talks with Herbie Hancock)
Posted at 10:49 AM in Business Effectiveness | Permalink | Comments (0) | TrackBack (0)